On Sunday morning, we began our day with a delicious "Breakfast in Bed", which was a real treat. We got to choose our "Breakfast Foreplays" from hot beverages to tropical chilled juices. We had hot coffee and pink guava juice.
For "Love Potion" (the main dish), I had the Hawaiian Breakfast, homemade bread and pastries complemented with fresh fruit preserves and jams, Hawaiian Omellete feast (plenty of onions, ham, green pepper, mushroom, tomatoes, pineapple chunks, topped with grated cheddar cheese) and sausages.
Hb had American Breakfast; choice of cereal, golden mini pancakes with fresh fruit toppings, and honeybee syrup, crispy bacon and served with farm fresh eggs prepared to your liking.
We finished our breakfast with "Sweet Endings", with choices of two kinds of fruits served in wild honey with cottage cheese or yogurt.
Truly, we did not only dream but we surrendered to the taste and flavors of their interesting delectable dishes. It was excellent and very filling.
Around 10:30 am, one of the female staff called and informed us about the complimentary 10-minute facial cold stone massage good for two persons. However, we declined the offer. We really had no inkling until the staff told us that day about the facial massage. I do think they should have informed us earlier before the said appointment or asked us what time we wanted to have the massage to avoid confusion and time restraint.
Overall, I would say the whole ethos of the boutique hotel is of tranquility and open-air private terraces with relaxing views over the Taal Lake and volcano, convenient location, contemporary facilities, and great food. However, I would say the front desk staff needs some improvement on the customer service orientation and skills. The service falls short of my expectations and some detail wasn't taken care of. We expect a high standard of service and be pampered especially when we are paying more than Php 8,000.00 a night (around US$183.00). Plus we didn't feel very safe leaving the terrace door unlocked. They should definitely do something about it.
(NOTE: This review is just my opinion and is based on past personal experience.)